Terms & Conditions

1. General Information

Thompson's Heating & Air, located in Woodland, California, provides residential and commercial heating and air conditioning installation, repair, and maintenance services.

2. Services

Services include, but are not limited to:

• Heating system repair and installation
  
  
• Air conditioning repair and replacement
  
  
• Preventative maintenance
  
  
• HVAC diagnostics and inspections
  
  

Specific service details are outlined in written estimates, invoices, or service agreements.

3. Pricing & Payments

• Prices and estimates are subject to change without notice
  
  
• Estimates are typically valid for 30 days unless otherwise stated
  
  
• Payment is due upon service completion unless otherwise agreed in writing
  
  
• Late payments may incur additional fees
  
  

4. Warranties & Liability

• Manufacturer warranties vary by product and are provided separately
  
  
• Thompson's Heating & Air is not responsible for damage caused by misuse, neglect, unauthorized modifications, or pre-existing conditions
  
  
• Liability for incidental or consequential damages is disclaimed to the fullest extent permitted by law
  
  

5. Customer Responsibilities

Customers agree to:

• Provide safe and unobstructed access to service areas
  
  
• Secure pets and personal belongings
  
  
• Disclose known HVAC system issues
  
  
• Follow all technician safety instructions
  
  

6. Website Use

Website content is for informational purposes only. Unauthorized copying, reproduction, or modification of content is prohibited.

7. Messaging Terms & Conditions (SMS/Text Messaging)

By providing your phone number and opting in, you agree to receive text messages from Thompson's Heating & Air.

Message Types May Include:

• Appointment confirmations and reminders
  
  
• Scheduling and service updates
  
  
• Customer support communications
  
  
• Marketing and promotional messages, including special offers and company announcements
  
  

Message Frequency
Message frequency varies based on service activity and promotional campaigns.

Opt-Out
Reply “STOP” at any time to unsubscribe from SMS messages.

Help
Reply “HELP” or contact us at (530) 453-0728 for assistance.

Message & Data Rates
Standard message and data rates may apply.

8. Privacy Policy

Use of our website and services is governed by our Privacy Policy.

9. Governing Law

These Terms are governed by the laws of the State of California. Any disputes shall be resolved in the appropriate courts within the State of California.

10. Modifications

We reserve the right to update these Terms at any time. Updates become effective immediately upon posting.

11. Contact Information

Thompson's Heating & Air
1785 E Main Street, Suite 8 Woodland, California 95776 Phone: (530) 661-2599 Email: support@thompsonshvac.com